Showing posts with label politeness. Show all posts
Showing posts with label politeness. Show all posts

Tuesday, 15 March 2022

Best pub for precisely 8.5km is decent

There's a sort of trope that Japanese has no swear words, and instead you insult someone simply by using the wrong level of politeness. As with all these things, it's based on a grain of truth (there are linguistically-encoded formality registers) but it's also really xenophobic and demeaning to essentialise cultures in this way, as it perpetuates racial or national stereotypes of Asians/Japanese people. Plus, you miss out on the actual interesting facts about Japanese honorific speech if you skim the surface like this (you'll have to go somewhere else for those, though, as I am not a Japanese expert). The truth is often more interesting than the factoid and I encourage you to learn more if you didn't know about this! 

So probably I didn't even need to bring that trope up apart from I like to share information about languages, but some things I saw lately reminded me that English (and any other language, probably) is also perfectly capable of being highly insulting without using actual insults, and we do it with pragmatics. 

First, a tweet from @mralanjohnsmith, his second appearance on this blog in recent times, included this photo and observation: 

(Photo shows a cafe's outdoor A-board with things like 'awesome food', 'delicious cakes', 'the best brew', and 'decent staff'.)

Secondly, this one: 

Both of these seem to be maligning another establishment but not by directly saying anything bad. They in fact both just say good things about themselves. However, they do it in such a way that we fill in the blanks and infer a whole lot more. 

The 'decent staff' cafe has a lot of very enthusiastic words like 'awesome', 'the best'. So among these, 'decent' sounds like fairly low praise, meaning only tolerably good. I had a quick look on Urban Dictionary to see if the kids these days are using it in a more positive sense, and while there are a couple of entries with that sense, most have the 5/10 meaning. It seems strange, then, to put this on your advertising. The cafe could be saying that, if it's honest, its staff are only pretty good, but given that the staff wrote the sign, we might interpret it as more likely that they're comparing themselves to other places. Those other places may have good coffee, but this place has 'the best!' Those other places may have good food, but the food here is 'awesome!'. And by extension, if this place only has 'decent' staff, the other places must have less than decent staff, and the next level down from decent is, well, not good. 

The other sign, rather than saying too little, gives us too much information. If you said you serve the best pint for miles around, we interpret this to mean you think you're pretty good, but haven't literally done a taste test and got votes and so on. The non-specific nature of the claim means that it's not verifiable, because it's not meant to be. The pub next door might have something to say about it, but a pub five miles away can safely consider itself out of range of the claim. But as it says 'for 8.5km', which is a specific measurement, it just can't be interpreted as 'a large area' or 'a long way' in the way that a round figure like 'ten miles' could, so we wonder what is precisely 8.5km away. Is it, as the person suggests, that there is some other pub within that range that they're saying is less good? Perhaps the village is 8.5km in size, so it's a way of saying it's the best in the village? or is it, as I think I'd be inclined to think, that 8.5km away is a better pint? 

Wednesday, 28 October 2015

If you could read this blog post

Sometimes, a request is expressed like this:
I'm snowed under, so if you can just book that room for me. Thanks! 
My colleague/friend/fellow twitterlinguist Damien Hall (@EvrydayLg) says that this has an implied 'that'd be good' after the if-clause. I think he's right about this, and the full form would be this:
If you can just book that room for me, that'd be good.
The if-clause is a conditional, and conditionals have to be subordinate to a main clause. So technically, this is a fragment: it's a subordinate clause set adrift, with no main clause to modify the meaning of. But we see it a lot. I do it myself, because it's a very convenient way of making a request in writing.

Written requests have become a problem, if they are from one person to another on the same level. You have to be polite and grateful, and one by one, our ways of doing it have become too abrupt. A plain request would be Please book that room for me. This is way too imperative, so we have questions. Can you book that room for me? is not technically a request: it's a question, and the askee could say I'm sorry, I'm not able to without having to say I won't. But then we feel we need to add please, and then could seems to sound more polite, and we get Could you please book that room, and then we add hedges like just as in the first example... and so on. Eventually you sit at your computer rephrasing it over and over but it all sounds like you're ordering the person around. Right now, to me, this 'unfinished conditional' construction seems to be non-imperative. It's a simple statement of fact: I'm not asking you to do anything, but if you were to happen to do it anyway, that'd be grand.

But here's why I love it most of all: it looks just like the way you ask a question in some other languages. We aren't really using it to ask a question in English: conditional-if is different from question-if, and they just happen to have the same form. But if it was question-if, look at this question in Polish (source):
Czy Basia ma kota?
'Does Basia have a cat?' (literally: 'If Basia has (a) cat')
Here, the same word czy that is used for if in an embedded question (as in English I wonder if Basia has a cat) is used for a main clause question and it looks really like the English unfinished conditionals.

We said that the English one is a conditional, not a question, and I think this is right. But imagine that it was a question: If you can book that room for me means Can you book that room for me? and we have what is apparently exactly the same syntax as Polish. (I'm not claiming it is the same - just noting the parallel.)

Tuesday, 27 January 2015

Coloured people and People of Colour

Might as well join in with the Cumberbashing, as I've got nowt else better to do.

So today Benedict Cumberbatch is all over the news for a relatively innocuous slip up. I say innocuous, because it wasn't as bad as various other much worse things people have been saying recently (and say in real life every day), but it is of course still important to point out when people in the public eye use terminology that is offensive or inappropriate.

In this case, it can't be that offensive because all the newspapers have repeated the word he used: 'coloured', to refer to black actors who aren't getting the jobs they ought to. For context, this was until relatively recently the correct term to use, and grandparents are still apt to use it thinking it's the right word. However, either it was never right and now we know better, or else language has changed, because now it sounds really inappropriate and not at all the right word to use.

But ANYWAY even though clearly Cumberbatch was being a good person and pointing out racial inequality and calling for change, the media has stirred up a great big fuss over it (which I'm now contributing to, sorry) and people have got their knickers in a twist over 'political correctness gone mad'.

Sigh.

Firstly, this is not PC language. Or rather, it is, but only in the sense that PC means 'not being a dick'. It's really basic courtesy to not offend people more than you absolutely have to. If it's a simple matter of using a different word, that's not such a hardship. Secondly, it's not about deliberately finding new PC terms to use to deliberately make bigots' life harder. Language changes. Deal with it.

But I was wondering about the people complaining about overly-sensitive people getting offended by what they perceive as such a little thing. Probably some people were offended, but most do not appear to have been. There are not lots of people on the internet talking about boycotting his films, or even criticising him beyond a gentle reprimand. These people who are whinging about sensitive souls are saying we should consider his intentions, which were clearly good. This is true, we should do, but it doesn't mean that we shouldn't also politely point out that he should not use that language. After all, no matter that the word is not as offensive as 'the n-word'; the unnoticed undermining of a person's identity by the almost unnoticed use of language by lots of generally right-thinking people is as important as the idiots using obviously offensive slurs. If it goes under the radar, it's more likely to go unchallenged and become part of the way we think about things.

Anyway I don't know what my point was, really, beyond a general moan that PC language ought to be a good thing but is only ever used in a negative way.

Monday, 13 October 2014

On being impolite to our smartphones

I'm behaving like an old person and getting disgruntled at new developments in technology. Google and Apple both have a voice-controlled thing in their various devices which allows you to speak your search query. You can activate this with a button, but now there's a way to make it notice that you want it by saying a specific thing. In the case of Google you have to say 'OK Google' and in the case of Apple you have to say 'Hey Siri' (Siri is the name of the pretend person in your iphone).

Both of these are very rude, 'Hey Siri' perhaps less so, but still rude nevertheless. I think it's just about OK to say 'hey' to a real person if, say, you were just talking to them and you're walking away and then you remember something and you want to signal to them that you want their attention again. Or you can say 'hey' instead of 'hi', if you know the person quite well. So perhaps you can say 'Hey Siri' as if you're saying 'hi' to it, but I haven't tested it to find out. From the inflection in the advert, it's much more like you're summoning a minion (which you are, but if they're going to make it sound like a real person, then you ought to treat it like a real person).

'OK Google', on the other hand, is just downright rude. It sounds to me as if Google is consistently messing up and you're resigned to that but giving it yet another chance to get it right. Poor Google. Or perhaps you're challenging it, like 'OK Google, you think you're so clever, try this'.

Friday, 27 April 2012

Special objects

Sorry for the proliferation of sign-related posts this week, but I keep seeing them. There's this sign in the lavs in the building where I work:


As you can see, it's an instruction to ladies to throw sanitary products in the special sanitary bins, not down the loo (if they really want us to do that they should provide more than one bin and put them inside the cubicles instead of outside). It tells us that in English, Chinese and Arabic, because it's in the school of modern languages and there are lots of Chinese and Arabic students about.

It also tells us the same again in English, with different wording. It's considerably more polite and almost affectionate in the wording ('please dear ladies') than the first English text, and it also differs in using the euphemism 'special objects'. It has one error in it, using singular 'it' to refer back to the plural 'special objects', although this doesn't necessarily mean it was written by a non-native speaker. Otherwise, there is nothing wrong with the English versions that couldn't be fixed with a couple of punctuation marks.

But WHY are there two English versions? My guess is that the second is a translation of the Chinese. I really don't know why this would be the case, but that's how it reads to me. I think the English was written first, then translated into Chinese (and Arabic) and then, for some reason, translated back to English. I'd love someone who reads Chinese to tell me if that's true.

Alternatively, the second English text might have been written first by a Chinese speaker, and then some native English speaker told them it was a bit polite for a sign and rewrote it in a more 'English' way, and somehow both ended up being used.

(By the way, I've assumed Chinese simply because there are a lot more Chinese students in this school than Arabic, so it's just a probability. The above could equally apply to Arabic instead.)